Patient Notification: Deposit Policy
At No.8 Clinic we are committed to providing exceptional care and ensuring the smooth operation of our services. To help us manage our schedule effectively and continue offering high-quality dental care, we have implemented a deposit policy for our appointments. Below, you will find all the details regarding this policy:
Why We Require a Deposit
A deposit helps us to:
- Secure your appointment and allocate time specifically for your treatment.
- Minimize missed appointments and late cancellations, allowing us to offer care to other patients in need.
- Continue providing efficient and timely services for everyone.
How It Works
- When is a Deposit Required?
- A deposit is required when booking certain types of appointments, including but not limited to lengthy or specialized treatments.
- How Much is the Deposit?
- The deposit amount will depend on the nature and length of your appointment. Our team will inform you of the specific amount at the time of booking.
- How to Pay the Deposit?
- Deposits can be paid over the phone, in person at the practice, or via our secure online payment portal.
- What Happens to My Deposit?
- Your deposit will be applied toward the cost of your treatment on the day of your appointment.
Cancellation and Refund Policy
We understand that unforeseen circumstances may arise. If you need to reschedule or cancel your appointment, please let us know at least 24 hours before your appointment.
How to Reschedule or Cancel an Appointment
If you need to make changes to your appointment, please contact us at least 24 hours in advance by:
- Calling us at 061331414
- Emailing us at info@castletroydental.ie
Questions or Concerns?
If you have any questions about our deposit policy or need further clarification, our friendly team is here to help. Please don’t hesitate to get in touch with us at 061331414.
Thank you for your understanding and cooperation. We look forward to continuing to provide you with outstanding dental care.
